Privacy Policy

This Privacy Policy describes how Top Star Electronic (Sabah) Sdn. Bhd. (“TESB”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit tesb.com.my (the “Site”) or engage with our retail automation and surveillance services.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make an enquiry or attempt to request a quotation through the Site, we collect certain information from you, including:

• Name and Business Name
• Contact Information (Email address and Phone number)
• Business Address/Location for site survey purposes

How We Use Your Information

We use the Information that we collect generally to fulfill any requests placed through the Site (including providing quotations, arranging site surveys, and processing service agreements). Additionally, we use this Information to:

• Communicate with you regarding technical support or product updates;
• Screen our enquiries for potential risk or fraud;
• Provide you with information or advertising relating to our products or services (subject to your preferences).

PDPA Compliance (Malaysia)

In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, we are committed to protecting your personal data. We do not disclose your personal information to third parties except as necessary to provide our services (e.g., to authorized software partners like SQL Accounting for system integration).

Data Retention

When you submit an enquiry through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.